Missed waste and recycling

Are you still waiting

Over the past few days many residents have contacted me about missed waste and recycling collections across Swindon.

I understand the frustration this causes. When bins are missed, rubbish builds up quickly. People organise their routines around collection days, and when collections do not happen it creates real disruption, especially during the festive period.

There have been service failures in the past. What is unacceptable is being told that shifting collection days would prevent missed collections, only for the same problems to continue.

Residents were asked to accept disruption to make this change work. Many households held on to waste for 16 days instead of 14 to accommodate the new schedule. That was the trade-off that was presented. For some residents this has now become 17, 18 days or more without a collection. That is not what people were promised.

I’d like to thank the collection crews. They work long hours, in difficult weather, and under significant pressure. Frontline staff are not the cause of these ongoing issues.

The issue lies with planning, resilience, and accountability. If a change is presented as a solution, it must deliver the outcome promised. Residents deserve clear explanations and a proper recovery plan, not simply being told to “leave bins out”.

Where are the Priory Vale Swindon Borough Councillors asking the difficult questions about this service? Borough-wide service failures should not rely on parish councillors alone to challenge and seek answers.

If your waste or recycling is still out, please comment with your road name 👇 I want to build a clear picture and ensure Swindon Borough Council includes affected areas within its recovery plans.

People deserve clear communication, honest answers, and a waste service they can rely on. ♻️

#PrioryVale #Swindon #LocalCommunity